Privacy Policy

1. What we collect

• Your account and business details: name, email, phone number, business name, logo, brand colour, address, and tax settings.
• The clients you add: their names, emails, and phone numbers — we use these only to deliver the quotes and invoices you send them.
• Your documents: quotes, invoices, line items, expenses, receipts, and the activity trail behind them (created, sent, viewed, approved, paid).
• Payout details: the bank or payout method you set up. Cards and bank charges are handled by Paystack — full card numbers never reach us.
• Basic technical data: sign-in times, device type, and the diagnostics we need to keep the app working.

2. What we do with it

• Run the app — send your quotes and invoices, take payments, and keep your dashboard accurate.
• Send the emails the app depends on: receipts, payment confirmations, and reminders.
• Keep your account secure and stop fraud and abuse.
• Fix problems, answer your questions, and make the product better.

We don't sell your data or your clients' data, and we don't use it for advertising. Ever.

3. Payments go through Paystack

Online payments are handled by Paystack, a separate payment company. When your client pays, they're taken to Paystack's own secure checkout. Paystack collects and stores the card and bank details under its own privacy policy and PCI-DSS security standards. All we get back is the outcome — "payment successful" and a transaction reference.

4. Who else sees it

Only these, and only what they need:

• The providers that keep SinaiFlow running — hosting, database, and email delivery.
• Paystack, for the payments you or your clients start.
• Authorities, where the law requires it.

5. How long we keep it

We keep your account and documents for as long as your account is open. Close it and we delete or anonymise your personal data within a reasonable time — except anything we're legally required to keep for tax or accounting.

6. What you can ask for

Most of your data you can view, edit, export, or delete yourself inside the app. For anything else — a copy of your data, a correction, or full deletion — email us and we'll sort it out. Depending on where you live, local law may give you further rights on top of these.

7. Security

We use standard protections: encryption in transit, strict access controls, and audit logs. No system is completely safe though, so pick a strong password and keep your login to yourself.

8. Changes to this policy

If we update this page in a way that actually matters to you, we'll tell you by email or in the app before it takes effect.

9. Talk to us

Anything unclear here? Send us a message and a human will reply.